Shipping policy

Last Updated: July 24, 2026

Thank you for supporting Sea Witch Apothecary.

Each order is thoughtfully packed and shipped from California.

Processing Times

Please allow 3–5 business days for order processing prior to shipment. During periods of high order volume, product launches, or holidays, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

Sea Witch Apothecary currently ships within the United States and Canada.

Shipping rates are calculated at checkout based on your location and selected shipping method. Most domestic orders arrive within 3–7 business days after shipment; however, transit times are estimates and may vary depending on the carrier and destination. Orders shipping to Canada typically take longer to arrive, and transit times may vary depending  on the carrier and customs processing. Canadian orders may be subject to import duties or taxes, which are the responsibility of the recipient. 

Orders within the United States of $100 or more qualify for free standard shipping.

Warm Weather Shipping

Many Sea Witch Apothecary products are sensitive to heat, including candles and body care products. During periods of high temperatures, products may soften or melt while in transit.

Minor cosmetic changes resulting from heat exposure do not affect the safety or performance of the product. If your order arrives significantly damaged due to transit conditions, please contact us within 7 days of delivery and include photographs of the affected item(s).

Shipping Delays

While we do our best to ensure orders arrive promptly, Sea Witch Apothecary is not responsible for delays caused by shipping carriers, weather, or other circumstances outside of our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before being reshipped.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery at nina@theseawitchapothecary.com with your order number and photographs of the damaged item(s), and we will work with you to resolve the issue.

Sea Witch Apothecary is not responsible for packages marked as delivered by the shipping carrier. If your package cannot be located, we recommend checking with neighbors, household members, or your local carrier before reaching out to us. We are always happy to assist in filing a claim when possible.

Questions

If you have any questions regarding shipping, please contact us at nina@theseawitchapothecary.com.